Please use the form below if you are wishing to create a new City-related social media page/account, get access to an existing social media account or get access to social media websites via your City user account. You must fill out the form, print, sign and send back to the Communications Office (CO). For new social media accounts, the CO will recommend approval or denial to the City Manager. The City Manager will have final approval. For social media access to websites, the CO will submit a work order to HelpDesk to grant access. Contact Adrian Guzman with the CO at 541-2026 / firstname.lastname@example.org with any questions.
A section or department should only request a new City-related social media Page / account if they feel that their services or audience is unique in comparison to that of the official City of Las Cruces' social media pages. It is very difficult to get a following with a new Page or account. The City's official accounts already have a large following. You will need to explain why having a seperate Page or account would be benificial.
Admins and Editors must be registred with the Communications Office by filling out this form. Admins should only be granted to users that need full control of the account. Along with basic editing, Admin's have access to the account setting and manage user roles. If Admin privileges are not needed, a person can simply be added as an Editor instead. Admins are ultimately responsible for Editors and what they post. Admins must keep a log of Editors and have their Editors follow the City Manager Social Media Policy 1.12 and Social Media Procedures & User Guidelines (link above). Note: Editors only apply to Facebook, Twitter, and YouTube. To have multiple users for an Instagram account you should use a social media management software like Hootsuite or Buffer, Sprout to manage.
Choose the platform(s) you are requesting access to. The following social media platforms have been approved by the City's Legal Office and Communications Office. For platforms outside these accounts please contact the Communications Office at email@example.com
For Facebook, Twitter and Instagram, you will need your personal account to setup access to a page or business account.
Once you complete the form, print the form and get the requested signatures below. Then submit the signed document to Adrian Guzman in PIO by hand-delivery, internal-mail, or emailing firstname.lastname@example.org.
By signing you agree to all terms in the Social Media Procedures and User Guidelines and the City Manager's Social Media Policy.
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