To: Las Cruces Utilities Staff - Ray Lucero and Taylor Hargrove
From: June Interrant, Resident
The awesome service of City of Las Cruces has made my day.
I had a major problem with my water bill skyrocketing. I called the office and spoke to Taylor. She was very compassionate
and knowledgeable. Taylor listened to what I had to say and immediately told me I needed an investigation service. I called
Friday March 19, 2021 and Taylor set up a work order for Monday March 22, 2021. Ray Lucero was here about 9:30 am and
found the problem immediately. Ray was also very kind and knew exactly what he was doing.
I would like these two employees to be recognized for doing a great job.
I am very proud of our city.