TO: The Community Development Department
FROM: Peggy Tanzy, Dolphin Pools Owner
My name is Peggy Tanzy, I own Dolphin Pools here in Las Cruces. I just wanted to reach out and let you know what a great job your staff is doing. I submitted an application for a permit and in record time, it was approved and ready for me to print within 24 hours of submitting it. This helps tremendously, so the staff in the office are staying on top of their part as well as the review board.
I also want to commend the field inspectors. My inspectors are Joe Martinez and Manny Ramirez and they are both doing a great job, whether they go to the job site and inspect or if its over google duo, its all done in a very reasonable timeframe. Again, making things much smoother on my end. I have also had the pleasure of dealing with the plumbing inspector Milo and another one, who goes out of his way to make things happen.
I know in uncertain times things need to change and rearrange how things are done, but I commend you and your staff for doing an excellent job and keeping things moving.
I just wanted you to know this, because I know it seems we hear more complaints than the things we are doing right, and I thought you should be aware, that I am a pleased customer.