RoadRUNNER Transit wants to serve you. If you believe, however, that you have been denied Federal Title VI protections or benefits of RoadRUNNER Transit's services, on the basis of your race, color, or national origin, then your written complaint may be addressed as follows: RoadRUNNER Transit Service P.O. Box 20000 Las Cruces, NM 88004 Phone: (575) 541-2500 or (575) 528-3227.
TITLE VI COMPLAINT PROCEDURE
If you have a complaint about our transit system or service, or believe you have been discriminated against relating to Federal Title VI protections or benefits, you can file a complaint. Please provide all facts and circumstances surrounding your issue or complaint so we can fully investigate the incident. If you are unable to complete a written complaint due to a disability or if information is needed in another language, we can assist you. Please call us at 541-2500 or email Transit Services. View the following document for more information: