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City of Las Cruces - Utilities Department

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RATES

Quick Info: Residential Rates
Summary of All Services
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SPECIAL INTEREST DOCUMENTS

Update on Wastewater System odor control
Las Cruces 40-year Water Plan Final Draft
Water Symposiums 2007
 
* Water Resources Planning & Infrastructure Development
* EBID Water Forum
* Mesilla Jornada
ICIP 08 List
1995 Water & Wastewater System Master Plan
2008 Water & Wastewater System Master Plan
Conveyance of Water Rights, Ordinance 1834
Regional Water Planning in the lower RG Basin, by Dr. King
Lower Rio Grande Regional Water Plan
Cost of Service Analysis for Water, Wastewater, Solid Waste and Gas: Final Report to the City of Las Cruces (PDF, 1.9 MB)
Water Quality Report
East Mesa Reclamation Project
Draft Environmental Impact Statement (External Site)
Recycle Las Cruces - A Printable Brochure in PDF format
Utility Standards May 2008
Utility Strategic Plan November 2008
New York Times Article Clarification

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Quality Public Services For Las Cruces

Jorge Garcia - Utilities Director

Jorge Garcia

Director

Customer Service administers service connections, billings and accounts for City of Las Cruces gas, water, wastewater and solid waste utilities. They also provide these services for Rio Grande Natural Gas customers.

The phone number for Customer Service is (575) 541-2111. The Customer Service window is located at City Hall, 200 N. Church St., Las Cruces, NM 88001.

We encourage you to talk to the friendly people at Customer Service to get hooked up to utilities, for senior citizens rates, budget payment plans, automatic bank drafts, landlord service plan or for any account information.

Use the web to pay your utilities online with our secure ePay service. Save yourself a stamp or a trip to City Hall. Don't get in line, get online!

What's New

Complete Information On The Griggs & Walnut Water Plume Superfund

Doña Ana County has made available to the public a very comprehensive repository of information on the Griggs & Walnut Water Plume Superfund and its remediation efforts. Visit donaanacounty.org/superfund for more information.

Link2Gov

Link2Gov, A new service for Las Cruces residents.
You may now pay your City Utility Bill by phone. Simply connect to the City's utility call pay service by dialing 1-866-426-9757 and follow the directions provided. The 24-hour service accepts American Express, Visa, MasterCard and Discover cards. This service is available in English and Spanish. Visit our Customer Service section for More options to pay your bills.


Submit your Question on Utilities Rate Proceedings

Email Juana Johnson
Utilities
Ph: 575-528-3636
Fx:575-528-3619


Ratepayer Advisory Committee (RAC)

The Ratepayer Advisory Committee (RAC) is an ad-hoc Board appointed by the City Council to represent the residential and small commercial City Utility customers in the upcoming rate case. The RAC will serve as an intervenor in the rate case. Residential and small commercial customers should contact the RAC if they have questions regarding the proposed water and wastewater rates. Notice to Water & Wastewater Customers of Las Cruces Utilities.

Send an e-mail to the Ratepayer Advisory Committee.


Contact Us

The Director of the Utilities Department is Jorge Garcia, The Utilities Office is located at

680 Motel Blvd
Las Cruces, NM 88005.
Telephone (575) 528-3511.

Administrative Services (575) 528-3502
Customer Service (575) 541-2111
Utilities Department Director (575) 528-3511
Delinquent Accounts (Dispatch) (575) 528-3651
Utilities Emergency (Dispatch) (575) 526-0500
Utilities Inspector (575) 528-3669
Utilities Services Developers (575) 528-3657

 

© 2008 City of Las Cruces