RIDE WITH US

ROUTES, MAPS
& SCHEDULES

DIAL-A-RIDE

FOR YOUR CONVENIENCE

TRANSIT ADVISORY BOARD

Need To Call Us?
541-2500

1. Where do I wait for a bus?
2. Do I need to have the exact change?
3. Where do I sit?
4. How do you transfer?
5. How do you get off?
6. What is CTP?
7. What is a Time Point?
8. Are buses always on schedule?
9. Can I bring my bike?
10. Are buses equipped with a wheelchair lift?
11. What are your general operating hours?
12. Can you help me plan my trip?
13. Where to I obtain a bus schedule?
14. How do I qualify for reduce fare?
15. Are service animals allowed on board?
16. Are there restrictions on what can I bring on the bus?
17. How many bags of groceries can I bring on the bus?
18. When does the Aggie Shuttle operate?
19. What is Dial-A-Ride?
20. Who do I call for information on RideShare?
21. Do you have a lost and found?

1. Where do I wait for a bus?

Arrive at a bus stop five minutes before the bus is scheduled to arrive.
Check the destination sign for route number (above the windshield). Wait in a location where you are visible to the operator, yet away from the curb. If you have any doubts about the route, ask the driver.  Please stay behind the white line while bus is in motion. Operators will announce major intersections and transfer points.

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2. Do I need to have exact change?

Unless you bought a pass, you need exact change or tokens.
All buses have electronic fare boxes that accept the following fare payments;
$1, $5, $10 & $20 dollar bills.  Susan B. Anthony and golden Sacagawea $1, coins as well as 1¢, 5¢, 10¢ 25¢ & 50¢.

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3. Where do I sit?

If there are open benches the answer is easy.  Sit closest to the window if you don’t want someone clambering over you for a seat. Sit on the aisle so you can get up and out more easily when your stop comes.
Sometimes you may have to stand.  Move toward the back, so you can be in a position to grab a seat when  one opens. Remember that seats near the front are reserved for older or disabled passengers. If you do sit down, you will be asked to move if a needy passenger climbs aboard.

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4. How do you transfer?

Transfers between bus routes are easy and free.  Transfers are issued only upon request at the time a fare is paid.  They are used to complete a one-way trip. You may transfer twice.  If a second transfer is necessary the operator will issue another one. The transfer will be imprinted with new information.  The transfer is not valid on previously traveled routes.  Expired transfers will not be accepted.

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5. How do you get off?

Most buses have a cable that runs above the windows that you can pull or a signal bar near the window that you can press
Drivers typically announce major stops and intersections. If you’re still nervous, tell the driver when you board which stop you are looking for, and try to sit near the front of the bus. When the bus comes to a complete stop exit from the back.  Once you’re off, don’t cross the street until the bus has pulled away.

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6. What is CTP?

Buses travel in loops from the Central Transfer Point (CTP) located at Wyatt & El Paseo.  Routes 1, 2,5,6,7 & 8 meet there every 40 minutes except for Route 3 and 9 which operate out of the Mesilla Valley Mall .Route 8 will go to Walmart at Hickory and Rigby every 80 minutes from the Central Transfer Point.

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7. What is a Time Point?

Occasionally, light ridership or traffic will cause a bus to get ahead of schedule.  Bus operators will hold at a time point to avoid missing passengers, or they may be waiting to begin the route.  Printed time points also help you, the rider determine when your bus will likely arrive.

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8. Are buses always on schedule?

Operators attempt to stay on schedule, but at times there are delays.  Reasons for delays include traffic jams, accidents, detours, breakdowns or adverse weather conditions.

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9. Can I bring my bike?

On the front of the bus is a bicycle rack that can accommodate up to two bikes. This service is free on a first-come, first served basis.  If you’re loading a bike, remove any loose accessories such as water bottles or pumps that might fall off in transit before the bus arrives at your stop.  Lift and load and secure your bike by extending the
available hook and fitting it snugly over the bike’s front tire. If the bike rack is full, you’ll have to wait for the next bus.  When you reach your stop remind the driver you will be retrieving your bike from the rack.  Always place the bike rack in an upright locked position after removing the bike.

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10. Are buses equipped with a wheelchair lift?

Buses are equipped with a wheelchair lift and have two securement areas on each bus.  Be aware that if you are sitting in the priority seating section, you may be asked to give up your seat.  There are a few older buses that do not have lifts and they will only be used when accessible buses are not available.  It is the goal of RoadRUNNER Transit to have all accessible vehicles by 2008.

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11.  What are your general operating hours?

Routes 1, 2, 5, 6, 7, & 8 begin at 6:30 a.m. to 7:20 p.m. from the Central Transfer Point at Wyatt & El Paseo Monday thru Friday.  Route 3 begins from Mesilla Valley Mall at
6:50 a.m to 7:40 p.m. & Route 9 begins at 6:30 a.m from Mars & Venus and at 7:30 a.m from Mesilla Valley Mall. Saturday service begins at 9:10 a.m. There is no Sunday Service.

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12.  Can you help me plan my trip?

Roadrunner Transit Staff are available to help you plan your trip. We will be happy to give you schedule and route information.  Call 541-2500 for trip planning assistance M-F, 7:30 a.m. to 5:00 p.m.

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13.  Where do I obtain a bus schedule?

You may obtain a bus schedule by mail or at the following locations; Roadrunner Transit Office at 1501 E. Hadley Bldg A., City Hall, Branigan Library, DABCC Room #115, Greyhound, NMSU Corbett Center and all three Albertsons locations. They are provided to you on board all routes as well. Printable schedules can be found on our website at roadrunner.las-cruces.org. Please help us reduce waste by keeping this copy of the guide for your future reference.

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14.  How do I qualify for reduced fare?

Some riders can qualify for reduced fare.  Eligible riders may apply for a Reduced Fare Card at the Roadrunner Transit Office located at 1501 E. Hadley Bldg A.  Monday thru Friday. 7:30 a.m. to 5:00 p.m. If you are eligible the card will be issued when the application is turned in. The following forms of identification will be honored to prove eligibility for your Reduced Fare Card., Medicare, Seniors (60 + years) with valid identification or other public transportation system.

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15. Are service animals allowed on board?

Service animals are welcome and ride free-of-charge.  All other animals must be in a
cage with a secured, covered top and will be allowed on the bus as long as space is not required for other passengers.

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16.  Are there restrictions on what I can bring on board?

No smoking, eating, or drinking on the bus.  Use of audio devices without earphones and other disruptive behavior is prohibited. Baby carriages, strollers, or small shopping carts, which cannot be readily collapsed or secured so that they do not block aisles or present an impediment to other passengers, are prohibited on the bus. Firearms and hazardous materials (e.g., batteries, gasoline) are also prohibited on the bus.

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17. How many bags of groceries can I bring on the bus?

 Transit customers will be limited to 4 paper grocery bags or two plastic grocery bags substituted for every paper bag (up to 8 plastic grocery bags). Passengers or their aides are responsible for handling their own carry-on items.

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18.  When does the Aggie Shuttle operate?

The Aggie Shuttle departs from the Aggie Express Store every 20 minutes.
Hours of service: 7:00 am – 7:00 pm, Mon – Fri only.
The Shuttle operates only during the Fall & Spring NMSU semesters.
There is no service on NMSU Holidays.

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19. What is Dial A Ride?

Dial-A-Ride operates in the same service area and during the same days and hours of RoadRUNNER Transit.  Dial-A-Ride does not operate on Sundays or on certain holidays so check in advance before planning your trips.  We welcome suggestions and comments on Dial-A-Ride services.  For more information please call the Dial-A-Ride office at 541-2777.

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20. Who do I call for Information on RIDESHARE?

Call 1-800-CAR-POOL or 521-RIDE or 541-2535
Visit our website at www.nmrideshare.org.

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21. Do you have a lost and found?

If you lose an item on the bus, call 541-2500 with a description of the article.
Some items may not be turned in until the following day.  RoadRUNNER Transit is not responsible for any item left on the buses.

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