CITY OF LAS CRUCES
Record Management Procedures and Policies
Record Guide
Record Management procedures and policies
Record Guide
ã Shirley Clark, MMC
City Clerk
City of Las Cruces
P. O. Box 20000
Las Cruces, NM 88004
Phone 505 541 2118 • Fax 505 541 2117
November 2002
Table of Contents
Inspection of Public Record. 4
Inspection of Public Records Policy. 5
Procedures for Requesting Records. 5
Fees For Reproduction of Public Record 6
Cubic Foot Equivalency Chart 9
INACTIVE RECORD STORAGE.. - 11 -
DESTRUCTION OF PUBLIC RECORD - 16 -
Tampering with public records. - 17 -
Certificate of Destruction. - 17 -
PRESERVATION OF PUBLIC RECORD - 18 -
Micrographics and Electronic Records - 19 -
Electronic Record as Original - 20 -
Steps to Designation of Computer as Original Record - 20 -
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Chapter 1 |
One manages records for information, not the storage of paper or other media.
“P ublic records are public property, owned by the people in the same sense that the citizens own their courthouse or city hall, sidewalks and streets, funds in the treasury. Because records document the conduct of the public’s business, including the protection of rights, privileges, and property of individual citizens, they constitute a species of public property of a higher value than buildings, equipment and even money, all of which usually can be replaced.”
H. G. Jones, Local Government Records: An Introduction to Their Management, Preservation and Use (Nashville: American Association for State and Local History, 1980. The only book that focuses exclusively on local government records management and archival programs.)
“The proper retention of official documents is not only essential to ensure the documents' safekeeping but also, equally critically, to our ability to retrieve these documents in response to legitimate inquiries by our residents. Records retention also is important in response to the occasional litigation that arises in the normal course of business."
‑Raymond W. Stone
Administrator
Township of East Brunswick New Jersey
Records Management is the control of information required in doing business. The goal is the ability to find a needed piece of information, in the correct place, as quickly as possible, at the lowest reasonable cost.
Local government is under siege by paper, thanks to mandates, regulations and programs that require us to produce and file more documents than ever before. Each year, more staff time and office space are spent to store, retrieve, copy and distribute documents. That means less time is spent on delivering crucial services to taxpayers.
Three percent of all documents are misfiled , costing an average of $200 per document to recover. 1
The National Archives was created in 1934 as part of the General Services Administration (GSA). Records Management was created as a separate, identifiable function during World War II in response to a paperwork crisis. It is still misunderstood.
Government professionals don’t want more raw data, they want quick, easy access to relevant information. Information that provides answers, information that enables government professionals to do their jobs better.
There are several reasons why it is not good business practice to keep records that have met their retention. Two examples follow:
1. The Town of Silver City was under siege by local government activists around 1996. In an effort to ‘prove’ the activist’s point that all government was corrupt, Inspection of Public Record requests were made. When all was said and done, the city clerk filled a 10’ x 12’ room from floor to ceiling with boxes of information requested. Most of the documents had met their retention, but because they chose to keep them, they had to produce them.
2. Quote from Richard M. Nixon, “It’s not the records you destroy that harm you, but the ones you keep.”
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Chapter 2 |
Chapter 14, of the New Mexico State Statutes, contains regulations on public records of the state, county and municipalities. Resolution No. 97-368 appoints the city clerk as the custodian of the pubic record and adopts the state records retention schedules as a guideline for the City of Las Cruces.
“Public record” means all documents, papers, letters, books, maps, tapes, photographs, recordings and other materials, regardless of physical form or characteristics, that are used, created, received, maintained or held by or on behalf of any public body and relate to public business, whether or not the records are required by law to be created or maintained. (14-2-6(E) NMSA 1978)
A public record can include information received or created by the City of Las Cruces, in various forms including computer records.
A public record is defined above by statute. If a document is categorized as ‘Confidential’, it is still a public record. ‘Confidential’ only pertains to public disclosure of the document, which is not permitted.
There are instances where a court will issue an order to produce documents for litigation. If the documents are confidential, there is a process to follow. If you receive a court order, contact the city attorney or city clerk.
Public records are open to inspection by any person. Reasonable restrictions and conditions on access may be made for safekeeping of the documents. Request for records from the police department are to be made directly to the record custodian at the police department.
Employees are members of the public. Although they have access to information created and received by the City of Las Cruces as part of their jobs, they do not have the right to give out information in any record without using the inspection process. Employees do not have a right to information that is an exemption to the public records, act, unless it is included as part of their job duties.
Inspection of public records procedures have been adopted by Resolution No. 01-291. Fees for the inspections are included in this resolution. The Inspection of Public Record form is located on page 7 of this document. If you need an electronic copy, please contact the city clerk’s office.
A denial to inspect the record requires a copy to the city manager and city attorney.
Review the first step in the process for inspection. If a request is simple, it can be completed in the office the request is made. However, when a request becomes complex, relating to several offices, it is preferable to send the written request to the city clerk to coordinate.
In the exceptions to the public’s right to inspect is Number 6, as otherwise provided by law. There are specific exceptions to information contained in public documents that are not permitted to be released. A complete list is available in the office of the city clerk. If you have questions on the public disclosure of a document, call the city attorney or city clerk.
Everyone Has a Right to Inspect Any Public of the City of Las Cruces, Except:
1. Records concerning physical or mental examinations.
2. Letters of reference concerning employment, licensing or permits.
3. Letters that are matters of opinion in personnel files .
4. Law enforcement records revealing confidential sources.
5. As provided by the Confidential Materials Act.
6. As otherwise provided by law.
I. An oral or written request is made to the custodian of record. The City Clerk is the custodian of record for the City of Las Cruces. If a record is readily available where it is created, stored, or maintained, the request may be made in that office. Police incident records are in the Las Cruces Police Department and requests shall be made to the Records Section.
II. A written request shall provide the name, address and telephone number of the person requesting review of records . Records shall be identified as accurately as possible. A form is available in any city office.
III. Inspection will be granted immediately, or when is practicable under circumstances, but no later than 15 days.
IV. If the inspection is not granted within three business days, you will receive a letter from the custodian of record telling you when it will be available.
V. Confidential information in a specific record will be removed.
VI. The City of Las Cruces is not required to create a record that does not exist.
VII. Very difficult or large requests may take longer than 15 days. If time extends past 15 days, you will receive a letter from the custodian of record telling you when it will be available.
VIII. If your request to inspect records is denied, the custodian of record will explain the denial.
IX. If the custodian of record does not deliver the records requested, or denied the inspection of the records incorrectly, a penalty may be imposed on the city.
X. Actions to enforce the Inspection of Public Records Act are taken by the Attorney General, or the District Attorney.
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Service |
Description |
Fee |
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Routine Copies of Documents |
May Be Charged in Advanced. If Mailing Is Expected, Actual Costs for Postage Will Also Be Charged. |
50¢ per Page |
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All Police Reports |
Includes Routine Computer Generated Printouts, Photocopies, Microfilm and Mail Correspondence |
$2.00 for Initial Report. 50¢ for Each Surface Copy Beyond Initial Report. $3.00 for Initial Reports Handled via U.S. Mail. .50¢ for Each Surface Copy Beyond Initial Report |
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Photographs |
3x5, 4x6, or Index B&W / Color
5x7 or Contact Sheet B&W / Color
8x10, Contact Sheet B&W / Color |
$1.00 per Photo
$5.00 per Photo
$10.00 per Photo |
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Video Tape Copy |
VHS Format |
$20.00 per Each Tape Transfer |
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Audio Tape Copy |
Cassette Format |
$10.00 per Each Tape Copy |
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Record Checks |
Records Searched for Criminal History |
$3.00 per Each Check Without Letter. $5.00 with a Letter. |
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Fingerprinting |
Job Related, non USINS |
$5.00 First Card $1.00 Each Additional Card |
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Bicycle License |
Kept for a Period of 3 Years on File, Renewal Required Thereafter. |
$1.25 per License |
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REQUEST FOR PUBLIC RECORDS
In accordance with Section 14‑2‑1 NMSA 1978, as amended, I would like to inspect the following documents, Please List Records with reasonable particularity:
If your department does not maintain these public records, please let me know who does, and include the proper custodian name and address.
I promise to pay $ .50 per page for copying charges. If the copying charges will exceed $___________, please call me to discuss. I understand that I may be asked to pay the fee for copies in advance before you make any copies.
Public records will be available for inspection from 8:00 am to 5:00 pm on normal business days, in the presence of the records custodian. Original records may not be removed from the City Offices.
Applicant _______________________________ Date _______________ Address _______________________________ Telephone _______________________________
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For department use only |
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The request to inspect public records is: Approved ____________ Cost ____________ |
Date filled: _____________ No. of pages _____________ |
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Disapproved for the following reason(s):
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____________________ ________ (Records custodian) (Date) |
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Chapter |
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3 |
Identifying types and quantities of records, and the storage equipment within an area, to determine the length of time to keep as an active or inactive record, or schedule for destruction.
The objectives of an inventory include:
1. Identify the types and quantities of records stored, and the record’s storage equipment used;
2. To provide information on the type of business activity conducted now and in the past;
3. To determine the value of records currently stored;
4. To identify the location of and need for stored records within the city;
5. To provide a basis for records destruction and retention schedules on a city wide basis.
Record inventory is not a one time activity, but a continuing process. As each record series moves from an active to inactive record, the inventory form (RMF001) should be completed. The Inventory form is located on page 10 of this document. If you need an electronic copy, please contact the city clerk’s office.
Volume of records is an important part of inventory . A chart follows that shows the equivalency of file drawers to cubic feet, etc. The measurement cubic feet is the industry norm for volume.
See Chapter 5 for retention schedules.
File Folder Drawers Cu.Ft. Other Containers Cu.Ft.
Letter 1.5 10" x 12" x 15" 1.0
Letter Transfile 2.0 3 ½“x 8"x 14"-tab 0.2
Legal 2.0 3 ½“x 8"x 24"-check 0.4
Legal Transfile 2.5 6" x 6" x 36" –check 0.6
Ledger 3.0 6" x 6" x 48" –map 0.8
Jumbo 4.0 4" x 4" x 48" - map 0.3
Shelf Units Other items
Letter 36" long 2.4 3000 sheets of paper 1.0
Legal 36" long 3.0 100 microfilm rolls 1.0
Card File drawers
3"x 5"x 26" long 0.4 All other Use Formula
3"x 5"x 14" long 0.2 L x W x H (inches)
3 ½ “x 7 ½ “ x 26" 0.4 1728" = 1 cu.ft.
3 ½ “x 7 ½ “ x 14" 0.2
4" x 6" x 26" 0.5
4" x 6" x 14" 0.2
5" x 8" x 26" 0.7
5" x 8" x 14" 0.4
6" x 9" x 26" 1.0
6" x 9" x 14" 0.6
8" x 8" x 26" 1.2
8" x 8" x 14" 0.6
Map or Plan Drawers
2" x 26" x 38" 1.1
2" x 38" x 50" 2.2
4" x 26" x 38" 2.3
4" x 38" x 50" 4.4
Map or Plan Tubes
2" x 2" x 38" 0.1
2" x 2" x 50" 0.1
4" x 4" x 38" 0.3
4" x 4" x 50" 0.5
RECORDS INVENTORY FORM
LOCATION
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DEPARTMENT |
OFFICE |
STORAGE PLACE
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CONTACT |
TITLE |
PHONE
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IDENTIFICATION
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ITEM NUMBER |
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OFFICIAL RECORDS SERIES TITLE
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CONTENTS/CASE FILE
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DESCRIPTION (Check all that apply)
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ARRANGEMENT SUBJECT GEO ALPHA ORG NUMERIC OTHER CHRONOLOGICAL |
FORMAT < LETTER DP PRINTOUT MAGMED LETTER BOUND VOLS ONLINE LEGAL MAPS DRAW PHOTOS >LEGAL MICROFILM AVMEDIA |
STORAGE CABINET/SHELF DESK DRAWER BOXED OTHER | ||
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VOLUME
TOTAL CUBIC FEET __________
ANNUAL ACCUMULATION________ |
INCLUSIVE DATES
FROM _________________________
TO ___________________________ |
ACTIVITY MULTI DAILY OTHER DAILY WEEKLY MONTHLY | ||
STATUS (Check all that apply)
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LEGAL STATUS OFFICIAL RECORD SUPPORTING FILES REFERENCE MATERIALS |
RESTRICTIONS PUBLIC DISCLOSURE VITAL RECORD REQUIRED CONFIDENTIAL PROHIBITED ARCHIVAL SUBJECT TO AUDIT |
FILE INTEGRITY FILE BREAKS MISSING ITEMS RELATED ITEMS ELSEWHERE |
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INFORMATION DUPLICATED or SUMMARIZED ELSEWHERE? WHERE: FORMAT:
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ANALYSIS (Record Designee or Record Center use only)
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RETENTION PERIOD: OFFICE INACTIVE STORAGE ARCHIVE
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MICROFILM OR IMAGING RECOMMENDATIONS
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RECEIVED BY: DELIVERED BY: DATE:
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INVENTORIED BY: DATE: DESTRUCTION DATE:
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RECORDS CENTER STORAGE LOCATION: SHELF CABINET NO. OF BOXES
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Chapter 4 |
The city clerk’s office can be responsible for maintaining inactive records for any department. A record center is now located at the Hadley complex. The control over the content of the records remains with the department or section. The records are only maintained in a central facility. Access to the record center is available to all employees or the public. Information from document boxes is available by fax, email or inter-office mail.
In order to use the record storage center , the following steps are required:
1. Proper storage box –
a. The documents must be properly boxed in standard one cubic foot record storage boxes ( 10" x 12" x 15");
b. Other box sizes will be allowed, if appropriate for the documents stored, for example – cancelled checks in check boxes (6”x6”x36”);
2. Label the box -
a. Label which clearly states the contents of the box;
b. Title of the record;
c. Range of dates;
d. Section the box belongs to;
e. Date the records can be destroyed, according to the approved retention schedule;
3. Filling the box –
a. Avoid filling a box with more than one type of record;
b. If volume of one type of record is very small, records with the same destruction date would be permissible;
c. Keep the contents of the box in good order, or in the order the records were filed in active storage;
d. Do not dump or pile records in the box;
e. Do not overfill the box;
4. Inventory the box –
a. The documents must be entered correctly on an inventory sheet, RMF001;
b. Department Secretary is responsible for entering the inventory information in the database;
c. Copy of RMF001 is given to the Department Secretary and the Records Center.
5. Departments and Sections are responsible for transportation of record boxes to the Records Center.
6. Destruction of the record is the responsibility of the city clerk’s office.
7. Final authority to send documents to destruction remains with the Departments and Sections who store the record with the City Clerk.
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Chapter 5 |
The City of Las Cruces has adopted the Record Retention Schedules as approved by New Mexico State Records and Archives.
There are several schedules that can be used by municipalities. Each schedule is printed in the Appendix of this manual.
1.19.8 New Mexico Municipalities
In this schedule are those items which are peculiar to cities:
1.19.8.105 Business Licenses
1.19.8.106 Business Registrations
1.19.8.116 Collective Bargaining