Customer Service is here to help you! We will setup customers for City provided utility services (GAS - WATER - WASTEWATER - SOLID WASTE) and assist with new service connections, billing and account information.
Online Utility Services Sign Up
Utility Account Information Update
Rental Property FAQs
Sign-Up for E-Billing
Bill Pay Assistance
700 North Main StreetLas Cruces, NM 88001
Customer ServicePhone: (575) 541-2111E-mail: firstname.lastname@example.org
Estela SaucedaCustomer Service SupervisorE-mail: email@example.com
Office Hours:Monday - Friday8:00 a.m. - 5:00 p.m.
For New Services We Require:
1. A lease, signed by both parties or proof of ownership of the property
2. A government issued photo identification card or photo copy (driver’s license; or a state issued photo id card; or a united states military identification card)
3. A federal tax identification number for business applications.
Note: Any outstanding balance for anyone that is listed on the above documentation must be paid in full. If an outstanding balance must be paid, an applicable upfront deposit may be required.
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