Billing and Collections
Bill Pay Assistance
700 North Main Street
Las Cruces, NM 88001
Phone: (575) 541-2061/2063
Billing and Receivables Supervisor
Office Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Avoid disconnection and additional fees: The friendly Billing and Collections staff encourages you to visit or call their office immediately to make payment arrangements if you are experiencing a financial hardship. Services that are shut off for non-payment require full payment of the past due balance plus additional fees for reconnection of those services.
Bill payment assistance is available: You may contact the organizations below or contact a Collection Representative today at 541-2061 or 541-2063 for a complete list of programs or organizations currently providing assistance with payment of utility bills.
Income Support Division (2 locations)
- East Dona Ana Area:
2121 Summit Court
655 Utah Avenue
West Dona Ana Area:
Casa De Peregrinos
999 West Amador Avenue
Friendly Reminder: Payments are due 22 days after bills are issued.
Paying City utility bills: The City of Las Cruces offers several easy and convenient ways for you to pay your City utility bill:
Billing and Payment Options