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Billing and Collections

Bill Pay Assistance

700 North Main Street
Las Cruces, NM 88001

Delinquent Accounts/Collections
Phone: (575) 541-2061/2063

Steven Valdez
Billing and Receivables Supervisor

Office Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Avoid disconnection and additional fees: The friendly Billing and Collections staff encourages you to visit or call their office immediately to make payment arrangements if you are experiencing a financial hardship. Services that are shut off for non-payment require full payment of the past due balance plus additional fees for reconnection of those services.

Bill payment assistance is available: You may contact the organizations below or contact a Collection Representative today at 541-2061 or 541-2063 for a complete list of programs or organizations currently providing assistance with payment of utility bills.

Income Support Division (2 locations)

  • East Dona Ana Area:
    2121 Summit Court
    (575) 524-6568

    655 Utah Avenue
    West Dona Ana Area:
    (575) 524-6500

Casa De Peregrinos
999 West Amador Avenue
(575) 523-5542

Friendly Reminder: Payments are due 22 days after bills are issued.

Paying City utility bills: The City of Las Cruces offers several easy and convenient ways for you to pay your City utility bill:

Billing and Payment Options