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Administrative Services

The Administrative Services Section supports financial and operational services for operating utilities (gas, water, wastewater, and solid waste) and provides the following services:

  • New connections, disconnects, and meter relocates
  • Line extension orders for water, wastewater and gas services
  • Meter reading
  • Utility budgeting and reporting
  • Utility tariff, rates, and service regulations
  • Customer Service
  • Billing and Collections

Joe Provencio

Business Services Administrator

(575) 528-3502

Jose F. Provencio holds a Bachelors degree in Mechanical Engineering Technology from NMSU and has completed graduate course work in Economics and Finance from NMSU and UTEP. In addition, he has 32 years of experience with El Paso Electric and 5 years with Las Cruces Utilities in cost of service and rate setting and rate design.