|
|
Frequently Asked
Questions about Shops & Services
Q: Are small shops and services
considered to be places of public accommodation?
A: Yes.
Dry Cleaners, shoe repair shops, video stores, hairdressers and
barber shops, copy centers and other similar shops and services
are covered by Title III.
Q: Are shops that offer parking
required to provide accessible parking spaces for people with "handicap" tags
or placards? If such parking is required, how many spaces must
be provided?
A: Yes. If a shop owns and operates the parking
lot, it must provide accessible parking, if it is readily achievable
to do so. If a shop, is a tenant, responsibility for accessible parking
rests with both the landlord and the tenant and may be allocated
in the lease or other contract.
The spaces must comply with the Standards for Accessible Design, if it
is readily achievable. The Standards provide a formula to determine the
number of accessible spaces necessary, and set out the requirements for
their dimensions and locations. If it is not readily achievable to comply
with the Standards, provide as many accessible spaces as possible.
If it is not readily achievable to provide any accessible spaces, a store
must provide other options. For example, valet parking is another way to
provide access.
Q: Are shops required to stock special
goods for persons with disabilities?
A: No. Stores are not required
to stock special goods. For example, a copy center is not required
to provide copies in Braille. If the shop routinely makes special
orders for its customers, it is required to do so for a customer
with a disability, if the goods are available from a supplier with
whom the shop customarily does business. |
Back