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What special services might restaurants
and bars provide to customers with vision impairments?
Customers
with vision impairments may need orientation to their seats.
It is customary to offer a person with a vision impairment
assistance to his or her seat. If he or she accepts the offer of
assistance, the service person should offer his or her arm or elbow
to the customer and guide the person to the table, alerting him or
her to obstacles along the way.
Menu information must be accessible
to people with vision impairments. The best way to provide access
to the menu depends, in part, on the type of restaurant and its resources.
One method is for employees to read menus and daily specials to customers.
Large print menus are another inexpensive method for providing independent
access to some customers with limited vision. An inexpensive
magnifier is also useful to some people with vision limitations.
Braille menus are also an option. Providing audio cassette tapes
of the menu and a cassette player will provide effective communication
for most individuals with vision impairments.
If a restaurant uses low
lighting for ambiance, it could offer a small flashlight for use at the table. |
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