Community Engagement Office Services
The Community Engagement Office supports City departments in reaching out to the public to provide information and resources that benefit the community and residents of Las Cruces. The Office supports the community by assisting individual members of the public, civic organizations, neighborhood groups, and community agencies in obtaining and knowing how to use important resources and information that improves the quality of living in Las Cruces. Some of those services include:
- Increasing awareness of programs and services provided by the City
- Providing referrals and information to answer public inquiries
- Coordinating with the City Council, City Manager, and Assistant City Managers regarding constituent issues
- Soliciting public input through various methods, including surveys, about City services and programs for continuous improvement to all customers
- Cultivating positive outcomes for members of the public who report issues or problems in their neighborhoods
- Connecting residents to City employees in a meaningful and productive manner
- Increasing public awareness, engagement and participation with municipal government
- Registering neighborhood groups through the City’s Neighborhood Groups program
Neighborhood Leadership Academy
Class participants receive first-hand information about the City’s services and programs through comprehensive presentations from City department leaders and on-site field trips to various public facilities. For more information, call or email the Community Engagement Office.
The Community Outreach Office offers a Speakers Bureau program that supports the Las Cruces community’s organizations by having City employees available to speak about their areas of expertise either generally or on specific issues. The Speakers Bureau program is designed to promote education and understanding. For more information, call or email the Community Engagement Office.
The Community Engagement Manager’s responsibilities are to build strategic relationships, conduct proactive outreach activities, and ensure responsiveness to citizens on questions, issues, and concerns through civic engagement, issue management, and neighborhood advocacy.
Through partnerships and collaborations with City departments, external agencies, individuals and groups, the Community Outreach Marketing Coordinators are critical in communicating with residents and facilitating their involvement with the City to the fullest extent possible.